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To report a trouble for your Local Telephone, Long Distance, or Cable Television service, please call:
1-518-827-5211
or
1-877-827-5211
For support of your Internet Service, please contact our Internet Help Desk. Open 24 hours a day, 7 days a week.
296-HELP (4357)
or
1-877-435-7966 Toll-Free
email: support@midtel.net
Answers to frequently asked questions can be found on our web site. Click on the associated service.
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You asked, we listened.....
Starting January 1, 2008, MIDTEL NET will offer a new lower-cost, lower-speed DSL plan called MSpeed Lite.
With MSpeed Lite, you get:
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Always on Internet Access
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Talk on your Phone AND be Online
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8 Times Faster than Dialup Access, 384Kbps
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Only $29.95 per month
Get started by filling out our prequalification form online.
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SAVE up to $420 annually
Includes Unlimited Digital Local Calling, Call ID, Call Waiting and Call Forwarding, either 300 or 600 minutes of Long Distance, and DSL; with the option of adding our Cable TV Service for even more savings
Click here for more information or give one of our Customer Service Sales Representatives a call today.
1-518-827-5211 or 1-877-827-5211 |
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 Inside Wire Maintenance
Eliminate the worries of wiring... When you add the Wire Maintenance Plan to your CABLE TV service you just pay a small monthly fee of $2.00 and if anything should happen to your inside wiring, we'll fix it fast, without a service charge. To take advantage of this offer you can download our form online or contact one of our customer service representatives.
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